Interviews describe CAPTURE’s critical success factors

October 7th,2009,filed under Policymaker Engagement

In concert with our concept mapping excercise, The CAPTURE Project launched a first round of informant interviews focusing on opinion leaders and policy makers who work within knowledge to action processes in the chronic disease prevention realm.

What we did

Our goal in interviewing the 19 individuals was to understand how CAPTURE can complement or add value to existing initiatives without duplicating the excellent work already underway. We also sought feedback on the challenges and opportunities The CAPTURE Project may encounter during its development and implementation phases and took this opportunity to gather suggestions on potential partners for the project.

What we learned

We are continuing to uncover important messages as we compare the data from the key informant interviews to data from other consultation activities. Our preliminary qualitative analysis and team sense making exercise identified several lessons related to CAPTURE’s critical success factors:

  • CAPTURE requires a clear and comprehensive scope definition to give focus to the project and guide its evolution.
  • A comprehensive engagement strategy is required not only to improve our understanding of user needs and challenges and to ensure the development of a tailored platform, but also to provide insights on promising incentives that will encourage practitioners to contribute to and use CAPTURE.
  • A carefully outlined infrastructure is critical to support the required breadth and flexibility of the CAPTURE platform and ensure its sustainability, relevance and efficacy.
  • The long-term sustainability of CAPTURE rests on adequate and continued funding.

What we will do

In addition to identifying preliminary critical success factors, The CAPTURE Project is currently working on comparing data gathered from the concept mapping exercise and the key informant interviews to paint a comprehensive picture of the key principles and factors that should guide the development and implementation of the platform . We will share our summary thinking at a workshop on October 14-15, 2009 in Vancouver, BC. Our goal is to validate our analysis and obtain guidance on the next steps to move this project forward.

Following through on feedback we obtained at the NCC Summer Institute 2009 and comments made during the key informant interviews, we decided to conduct a second round of key informant interviews with practitioners. Our purpose is to deepen our understanding of practitioner needs and constraints as well as obtain their perspective on the challenges and opportunities that CAPTURE may face. The information we will gather through this new round of interviews will help inform the design of the CAPTURE platform to ensure it is useful to practitioners.

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